If you conclude that our product does not meet your expectations, you can contact us for a refund (if you purchased the product from our Website within the last 30 days).
To arrange a refund, complete the following steps:
Step 1. Determine Eligibility
If you wish to arrange a refund for any products purchased directly from our website, we offer a 30-day money back guarantee.
Refunds are available to those customers who purchased the product within the last 30 days, as demonstrated by your proof of purchase information. If you have proof of purchase, please follow the instructions in Step 2.
Step 2. E-mail Your Proof of Purchase
To claim your refund, please forward the e-mail confirmation (receipt) to email@example.com.
The Scytek.com online orders are handled using cdgcommerce.com. For each purchase from the Scytek.com website you should have received an e-mail confirmation. Among other things, this e-mail indicates the following:
- 1) Source of purchase (cdgcommerce.com);
- 2) Customer Number, Order Number, or Reference Number;
- 3) Product Ordered;
- 4) Date of Purchase;
- 5) Price Paid.
If you are unable to locate your e-mail receipt, you must give us your contact information and other details so that we can locate your order. The information you send must include the following: your full name, estimated date of purchase, purchased product, purchase price, and reason for returning the item(s). The date of purchase must be within the last 30 days. E-mail this information to firstname.lastname@example.org
We will send you an e-mail to notify you whether you are eligible for a refund based on the proof of purchase you provided and product package you returned to us (if any).
If your request for a refund is confirmed, a credit will be processed to your credit card account within 2 to 7 business days following confirmation of eligibility.
If you have any questions concerning this policy, please contact our sales department at email@example.com.Policy Changes
We reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised Refund Policy on the Scytek.com websites.
You agree to periodically review our websites, including the current version of our Refund Policy. Our refund policy is made available on our websites. It is your obligation to review our refund policy for any such revisions.